Privacy Policy

1. Introduction

Welcome to ClarityText ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at claritytext.app (the "Service").

By using ClarityText, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

When you create an account or use our Service, we may collect:

• Email address (for account creation and authentication)
• Password (encrypted and securely stored)
• Payment information (processed securely through Stripe; we do not store your full credit card details)
• Subscription tier and status

2.2 Usage Data

We collect basic usage statistics to improve our Service:

• Number of text transformations performed
• Writing styles selected
• Date and time of Service usage
• Browser type and version
• Device information (type, operating system)
• IP address (for security and fraud prevention)
• Analytics data via Google Analytics (anonymized)

2.3 Text Content

Important: We do NOT store your original text inputs or transformed messages. Text transformations are processed in real-time through our AI provider (Anthropic) and are not saved to our servers. Once a transformation is complete, the text is not retained.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service
• To authenticate users and manage accounts
• To process payments and manage subscriptions
• To enforce usage limits based on your subscription tier
• To send important service updates and notifications
• To improve and optimize our Service
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To analyze Service usage patterns (anonymized)

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers to operate our Service:

• Anthropic (Claude AI): Processes text transformations. Text is sent to their API and not stored by them.
• Supabase: Provides authentication and database services. Stores user accounts and subscription data.
• Stripe: Processes payments securely. See Stripe's privacy policy at stripe.com/privacy.
• Vercel: Hosts our website and infrastructure.
• Google Analytics: Provides anonymized website analytics.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.3 Business Transfers

If ClarityText is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• All data transmission uses HTTPS encryption (SSL/TLS)
• Passwords are hashed and encrypted using industry-standard methods
• Payment processing is handled securely by Stripe (PCI DSS compliant)
• Regular security updates and monitoring
• Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide our Service and comply with legal obligations:

• Active accounts: Data is retained while your account remains active
• Deleted accounts: Most data is deleted within 30 days of account deletion
• Financial records: Retained for 7 years for tax and accounting purposes
• Text content: Not stored; processed in real-time only
• Usage statistics: Aggregated data may be retained indefinitely for analytics

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data portability: Request a copy of your data in a structured format
• Withdraw consent: Withdraw consent for data processing (may limit Service functionality)
• Opt-out: Unsubscribe from marketing emails (service emails will still be sent)

To exercise any of these rights, please contact us at hello@claritytext.app. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience:

• Essential cookies: Required for authentication and security
• Analytics cookies: Google Analytics to understand how users interact with our Service
• Local storage: Used to remember your preferences and session data

You can control cookies through your browser settings. Disabling certain cookies may limit Service functionality.

9. Children's Privacy

ClarityText is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@claritytext.app, and we will delete such information promptly.

10. International Data Transfers

ClarityText is operated in the United States. If you are located outside the U.S., please be aware that information we collect will be transferred to and processed in the United States. By using our Service, you consent to the transfer of your information to the U.S. and acknowledge that the U.S. may have different data protection laws than your country of residence.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending an email notification for significant changes (if you have an account)

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Additional Rights for EU and California Residents

For EU Residents (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to lodge a complaint with a supervisory authority
• Right to object to processing based on legitimate interests
• Right to restrict processing in certain circumstances

For California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@claritytext.app.